Making the Number: How to Use Sales Benchmarking to Drive ...
Greg Alexander
J. Marie, V. Bronet, and M. Pillet, "A Typology of 'Best Practices' for a Benchmarking Process," Benchmarking: An International Journal, Vol. 12, No. ... Kirk W M. Tyson, The Complete Guide to Competitive Intelligence, 4th ed. (New York: ...