Market-Led Strategic Change

Market-Led Strategic Change
Nigel F. Piercy

Laura Mazur (2000), 'Booking Skills for the Future', Marketing Business, April, 33. 9. Diane Summers (1993), 'Rewards for the Loyal Shopper', Financial Times, 2 December. Frederick J. Reichheld andW. Earl Sasser (1990), 'Zero Defections: ...

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