The DevOps Handbook: How to Create World-Class Agility, ...
Gene Kim
Jenn Webb, interview with John Allspaw, “Post-Mortems, Sans FingerPointing,” The O'Reilly Radar Postcast, podcast audio, August 21, 2014, http://radar.oreilly. com/2014/08/postmortems-sans-finger-pointing-the-oreilly-radarpodcast.html.