Digital Divide: Civic Engagement, Information Poverty, and ...
Pippa Norris
Administration & Society 31(1): 3-27; Chris C. Demchak, Christian Friis, and Todd M. La Porte. 1998. "Configuring Public Agencies in Cyberspace: Openness and Effectiveness." www.cyprg.arizona.edu/Tilburg98F.htm; Jerry Mechling. 1994.